Important Information
Online hypnotherapy session
It’s important to be well prepared for our online hypnotherapy session to ensure that everything runs smoothly.
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Please complete and return all necessary forms at least 24 hours prior to our session.
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Ensure that your space is prepared. You will need a quiet, private, comfortable space where you can relax and be undisturbed.
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If you will be on your bed for the session, please have extra pillows available so you can semi-recline and be well supported. It’s not a good idea to be lying down as you may fall asleep. You might also find it comfortable to have a pillow beneath your knees.
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If you are on a chair for the session, make sure it is a chair that fully supports your head and body, (such as a lounge chair or recliner).
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Please ensure that you won’t be disturbed by anyone or anything during the session, including pets in the room or scratching at their door.
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Headphones are necessary for good sound quality.
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Prepare a stable area to place your device (iPhone, iPad, laptop) in a location that ensures the therapist can observe your face during the session. You mustn’t place the device on your lap or try to hold it in your hand.
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The internet connection needs to be stable. If it is dropping out or breaking up there is no point commencing the session.
It is important that everything is well prepared prior to our session time, or it may be necessary to reschedule the appointment.
Refund & Cancellation Policy
At Rebalance Hypnotherapy, we value your time and commitment to personal change. Our refund and cancellation policy is designed to be fair to both you and our business.
Single Sessions:
- Cancellations with more than 24 hours’ notice: full refund or reschedule with no fee.
- Cancellations with less than 24 hours’ notice: 50% cancellation fee.
- No-shows: full session fee is payable.
Packages & Programs:
- Refunds available within 7 days of purchase if no sessions have been used.
- If sessions have commenced, refunds will be pro-rata based on the full single-session rate, less an administration fee.
- Package discounts apply only if all sessions are completed; early termination may forfeit the discount.
Digital Products (e.g., audio recordings, workbooks):
- Due to the nature of digital products, no refunds are available once they have been delivered.
Rescheduling:
- You may reschedule up to 24 hours before your appointment without penalty.
- Frequent cancellations or rescheduling may impact your program progress.
By booking with Rebalance Hypnotherapy, you agree to this Refund & Cancellation Policy.
Intellectual Property & Use of Content
All content on this website, including but not limited to written text, program descriptions, session structures, therapeutic frameworks, methodologies, audio recordings, scripts, worksheets, videos, graphics, downloadable resources, and educational materials, is the intellectual property of Rebalance Hypnotherapy unless otherwise stated.
Program names, branded frameworks, methodologies, and logos are protected under trademark and common-law intellectual property rights. All written, audio, and visual materials are protected by copyright law.
Content is provided for personal, non-commercial use only. You may not copy, reproduce, distribute, adapt, store, transmit, share, publish, sell, sublicense, or use any content or materials for commercial or professional purposes without prior written consent from Rebalance Hypnotherapy.
Unauthorised use, reproduction, or distribution of any materials may result in legal action.
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